Privacy Policy
Effective Date: June 1, 2026
Website: kmcmassagewellness.com
Business: KMC Massage and Wellness P.C.
KMC Massage and Wellness P.C. respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, schedule an appointment, complete intake forms, contact us, or receive services.
1. Information We Collect
We may collect the following categories of information:
Contact information, such as your name, phone number, email address, and mailing address.
Scheduling information, such as appointment dates, service selections, provider preferences, cancellation history, and appointment notes.
Intake and wellness information, such as health history, injuries, allergies, pregnancy status, areas of discomfort, massage preferences, contraindications, and information you choose to provide before or during services.
Payment information, such as transaction details, billing information, and payment confirmation. Payment card information may be processed by a third-party payment processor.
Website and device information, such as IP address, browser type, device information, pages visited, referring links, and similar analytics information.
2. How We Use Information
We use information to:
Schedule, confirm, reschedule, and manage appointments;
provide massage therapy and related services;
communicate with you about appointments, intake forms, policies, and services;
process payments;
maintain client records;
respond to questions and requests;
improve our website and services;
comply with legal, licensing, accounting, insurance, and business obligations; and
protect the safety, rights, and security of clients, staff, and the business.
3. How Information Is Shared
We do not sell client personal information.
We may share information with service providers that help operate our business, including scheduling platforms, payment processors, email or text-message providers, website hosts, analytics providers, professional advisors, insurers, or records-management vendors.
We may also disclose information when required or permitted by law, including to comply with legal process, protect safety, prevent fraud, respond to a security incident, or defend legal claims.
4. Health-Related Information
Some information you provide may relate to your health, wellness, injuries, symptoms, or massage therapy needs. We use this information to determine whether services are appropriate, customize your session, maintain records, and communicate with you.
Unless KMC Massage and Wellness P.C. is acting as a HIPAA-covered entity or business associate, this business may not be subject to HIPAA. However, we still treat client information with care and use reasonable safeguards to protect it.
5. Third-Party Platforms
Our website may use third-party scheduling, payment, form, communication, or analytics platforms. Those platforms may collect and process information under their own terms and privacy policies. You should review those policies before submitting information.
6. Data Security
We use reasonable safeguards designed to protect personal information from unauthorized access, use, or disclosure. However, no electronic system is completely secure. We cannot guarantee absolute security of information transmitted through the internet, email, text messaging, scheduling platforms, or payment processors.
7. Data Retention
We retain client information for as long as reasonably necessary to provide services, maintain business records, comply with legal or professional obligations, resolve disputes, and enforce agreements.
8. Your Choices
You may contact us to request access to, correction of, or deletion of certain personal information, subject to legal, business, licensing, insurance, or recordkeeping requirements.
You may opt out of promotional communications by following the instructions in those communications or contacting us directly. Appointment-related communications may still be sent when necessary to provide services.
9. Children and Minors
Our services are not directed to children without parent or guardian involvement. Clients under 18 must have parent or guardian consent before receiving services.
10. Security Incidents
If we discover a security incident involving personal information, we will evaluate and respond as required by applicable law, including Michigan breach-notification requirements where applicable.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this website with a revised effective date.
12. Contact Us
KMC Massage and Wellness P.C.
438600 Garfield Rd, Ste 101. Clinton Twp, MI 48038
(586) 241-3461
kmcmassagewellness@gmail.com